Press Releases

Blog Feature: 4 Questions on AI and Higher Ed for RNL's Rebecca Jenkins: A conversation about AI and online program marketing. December 10, 2024 Excerpt taken from the Inside Higher Ed blog by Joshua Kim and Edward J. Maloney: The new RNL report, “Online Program Marketing and Recruitment Practices: How Online Programs Are Leveraging AI, Communications Planning, ROI, and More to Maximize Yield,” is a must-read for anyone working in online program marketing and recruiting. With the significant...

Gain the Knowledge and Confidence to Harness AI for Your Professional and Academic Success December 6, 2024 – RNL, a leading provider of higher education solutions, is excited to announce the launch of its new AI Essentials for Higher Education on-demand course. This comprehensive course is designed to demystify artificial intelligence and equip higher education and nonprofit professionals with the essential knowledge to leverage AI for their organizations. The 90-minute asynchronous course...

November 6, 2024 – RNL is excited to announce the winners of our AI & EDU contest, recognizing the most innovative ideas for transforming higher education. These winners have demonstrated exceptional creativity and a deep understanding of how AI can revolutionize student enrollment, donor engagement, retention, and campus efficiency. The winning ideas, submitted by: Melody McMillan from Seattle Colleges Dr. Katie Lentz from Palm Beach Atlantic University Grant Greenwood from McMurry...

RNL's Chief AI Officer, Dr. Stephen Drew, tackles the explainability challenge in AI on The Chief AI Officer podcast. November 1, 2024 In a thought-provoking episode, Dr. Drew explores the trade-off between high capability and explainability in neural networks. While powerful, these models can sometimes be opaque in their decision-making. Here's the key takeaway: Transparency is crucial. Solution providers, like RNL, can bridge the gap by openly discussing limitations and helping clients...

Leading firms in higher education and CX technologies partner to increase the impact and engagement of outbound communication services to constituents. October 10, 2024—Ruffalo Noel Levitz (RNL), a leading provider of enrollment and fundraising solutions for higher education, nonprofits, and foundations, is pleased to announce a new strategic partnership with Five9 (NASDAQ: FIVN), a global leader in cloud contact centers and customer experience solutions. This collaboration integrates RNL’s...

Empower Your University with the Future of AI Support October 2, 2024 — RNL, a leading provider of higher education solutions, has launched RNL Answers, a cutting-edge artificial intelligence (AI) tool designed to assist universities in serving universities and fundraisers more effectively. RNL Answers is a proprietary AI-based tool that is built on a robust platform that protects sensitive information. RNL Answers can support your employees and students with everything from: Answering...

RNL's AI Leadership Council brings together a diverse range of higher education leaders to shape the future of artificial intelligence (AI) in the industry. September 5, 2024—Ruffalo Noel Levitz (RNL), a leading provider of higher education enrollment management, student success, fundraising, and AI solutions, is proud to announce the formation of its AI Leadership Council. This prestigious group brings together a diverse range of higher education leaders to shape the future of artificial...

RNL's AI expertise, coupled with Credo AI's governance platform, helps universities navigate the AI revolution in higher education. August 22, 2024 – RNL, a leading provider of higher education solutions, today announced the launch of its new Strategic AI Governance and Education Services. Designed to address the growing complexities and opportunities presented by artificial intelligence (AI) in higher education, these services are bolstered by RNL's partnership with Credo AI, which brings the...

  August 12, 2024 — In a recent article published by Information Week, Dr. Stephen Drew, Chief AI Officer at RNL, provides valuable insights into the ongoing challenges of AI auditing and the notorious blackbox problem. The piece delves into the difficulties organizations face when trying to understand and audit AI systems that operate in a "blackbox" manner, where the decision-making processes are not transparent. Dr. Drew emphasizes the importance of transparency in AI, noting,...

RNL Edge Provides a Roadmap for Universities to Gain Competitive Advantage from AI Through Streamlined University Operations, Improved Engagement with Institutional Stakeholders and Valuable Data-Based Insights Cedar Rapids, IA— May 29, 2024 —RNL, a leading provider of higher education enrollment management, student success, and fundraising solutions, today announced the launch of RNL Edge, a suite of AI-powered solutions crafted for colleges and universities by RNL’s team of AI and higher...