RNL Launches AI-Powered Solutions Suite to Help Higher Education Reap the Rewards of Embracing Generative AI

RNL Launches AI-Powered Solutions Suite to Help Higher Education Reap the Rewards of Embracing Generative AI

Jul 1, 2024 | Press Release

RNL Edge Provides a Roadmap for Universities to Gain Competitive Advantage from AI Through Streamlined University Operations, Improved Engagement with Institutional Stakeholders and Valuable Data-Based Insights

Cedar Rapids, IA— May 29, 2024 —RNL, a leading provider of higher education enrollment management, student success, and fundraising solutions, today announced the launch of RNL Edge, a suite of AI-powered solutions crafted for colleges and universities by RNL’s team of AI and higher education experts. The RNL Edge solutions include fully managed tools that are tailored to help solve unique challenges—ranging from connecting with prospective students and donors to being able to quickly develop and implement strategies—based on their own data. The solutions are designed to help institutions grow enrollment and fundraising.

“With decades of higher education expertise, we’re uniquely positioned to integrate cutting-edge AI into our suite of existing services to drive university growth while preserving the personal touch that defines the college experience,” said Bill McHale, President and CEO, RNL. “Using RNL Edge will enable potential students and/or donors to have access to information in significantly less time than current approaches and our solutions will provide the senior staff in the enrollment and advancement departments access to information that allows them to make better decisions, based on better data, in almost real time.” 

The RNL Edge portfolio includes three secure, multi-tenant SaaS solutions that are deployed on public cloud platforms: 

  • RNL Compass is a digital assistant that seamlessly integrates with an institution’s Customer Relationship Management (CRM) system and website. Unlike traditional chatbots, RNL Compass is highly conversational and intuitive.

    RNL Compass provides 24/7 support and guidance to potential students and parents, as well as alumni and donors. It answers questions, facilitates event registrations and provides application status (via CRM application integration with apps like Slate, Salesforce, Blackbaud and Oracle). From scheduling visits, to answering enrollment questions, to facilitating giving opportunities, enrollment and fundraising teams that leverage RNL Compass will have more time to nurture and support their students, prospects, and alumni. 

  • RNL Insights is an intuitive data board and conversational tool, facilitating dynamic conversations with an institution’s data sources, such as their CRM tools and Student Information Systems (SIS).

    From analyzing current melt rates to fine-tuning enrollment strategies within a 30-minute radius of campus, to predictive analytics for proactive decision-making, benchmarking against similar institutions, immediate access to institutional data and trends, every query is met with immediate answers. These insights are then displayed in visualizations within the reports that RNL Insights produces. Visualizations can be produced based on pre-built widgets that dive into a variety of metrics across time comparisons or based on the ad hoc natural language inquiries through the tools open query field. In both cases, visualizations and reports are created quickly. RNL Insights doesn’t just provide data analysis, it empowers institutions with transformative insights.   

  • RNL Answers is an internal copilot that combines an institution’s data with RNL’s private and secure generative AI models. This provides immediate answers, data evaluation, and institutional insights that are securely protected.

    Whether aiding university presidents and senior staff for strategic planning, helping admissions through automating parts of the application review processes, crafting targeted marketing copy for recruitment efforts, guiding academic advisors, helping faculty develop course materials, or supporting HR, RNL Answers is a fully managed, adaptable tool. 

As higher education begins to embrace AI, RNL Edge provides a roadmap for universities on how to do it well, and to ensure that their university data is used in a secure, ethical and responsible way. In addition to the framework RNL built, it assembled a dedicated team focused on responsible AI practices, guided by the principles of the National Institute of Standards and Technology (NIST). When institutions implement RNL’s products, they do so with assurance that consumer data  protection laws and intellectual property (IP) protections are being followed and data is being used responsibly.

“While AI has emerged as a transformative force in higher education, offering unprecedented opportunities for personalized engagement, data analysis, and resource optimization,  concerns about the ethical implications of AI usage is a significant concern that contributes to the 83% of university leaders that believe that higher education isn’t ready for AI,” said Dr. Stephen Drew, Chief AI Officer, RNL. “RNL has made a commitment to responsible and transparent AI that can be adopted seamlessly. We’ve invested in a robust strategic framework that prioritizes responsible AI governance, and RNL Edge is built on a secure platform. Each institution gains a private solution to align with privacy and intellectual property standards that many conversational AI tools don’t provide. This allows campuses to confidently embrace AI.”

The institutions that are early-adopters of AI will be the ones who gain a competitive advantage and RNL Edge allows universities to do so with confidence.  RNL Compass and RNL Insights will be available in mid-June and RNL Answers will be available in mid-August. Learn more about these solutions and their capabilities here. 

About RNL: 

Ruffalo Noel Levitz (RNL) is a leading provider of higher education enrollment management, student success, and fundraising solutions. RNL’s solutions bring together technology, analytics, strategic expertise, and omnichannel communications and give thousands of institutions everything they need to reach their goals—from marketing and recruiting students to engaging donors. For decades, colleges and nonprofit organizations have turned to RNL to enroll the students they want, help more students graduate and succeed, and build lifelong relationships with donors. RNL’s financial aid solutions have helped institutions manage $3.5B in financial aid. Learn more at: https://www.ruffalonl.com/about-ruffalo-noel-levitz/. 

Media Contact:
Danielle Dougan for RNL
ddougan@eniciomarketing.com
978-430-9680 

 

 

RNL Launches AI-Powered Solutions Suite to Help Higher Education Reap the Rewards of Embracing Generative AI

Ruffalo Noel Levitz (RNL) Selects Credo AI to Pioneer Responsible AI Governance in Higher Education

Jun 25, 2024 | Press Release

This new relationship will enhance RNL’s ability to deploy new RNL Edge AI solutions safely, compliantly, and at scale for their university partners.

June 25, 2024—Credo AI, a global leader in AI governance software, today announced a new customer partnership with Ruffalo Noel Levitz (RNL), a leading provider of higher education enrollment, student success, and fundraising solutions. Through its adoption of Credo AI, RNL will establish industry-leading AI governance policies for the AI and machine learning applications across the company’s data-driven solutions and help the company adopt responsible, compliant, safe AI at scale to better serve its thousands of higher education and non-profit partners.

Artificial intelligence has and will continue to pose major impacts to higher education institutions in a multitude of ways – from the policies being shaped in the administrator’s office to the creation of net-new faculty departments to the AI tools being experimented with (or banned) in the classroom. A recent survey by Tyton Partners found that only three percent of academic institutions have developed a formal policy around the use of artificial intelligence technology tools and most (58%) indicated they will begin to develop one “soon.”

As a leader in education technology, RNL serves more than 1,500 institutions through its data-driven solutions focused on helping them meet their enrollment goals, guide more students toward completing their degrees, and increase giving back to those institutions. As RNL looks to embed more predictive machine learning-driven models and generative AI into its technology solutions, partners such as Credo AI will be critical to how RNL deploys new AI technology safely and at scale.

“Every company is becoming an AI company and the world of education is no exception,” said Navrina Singh, Credo AI Founder and CEO. “Our mission is to empower organizations to responsibly build, adopt, procure, and use AI at scale. We’re honored to have RNL place their trust in Credo AI, as we support them on their journey to adopt and deploy AI applications to the U.S. higher education customers with safety and speed in equal measure.”

“At RNL, simply having a responsible AI statement on our website wasn’t enough. We take the risks and limitations of AI seriously. Our partnership with Credo AI enables us to go beyond words, providing a platform that helps us track, assess risks, and design mitigation strategies for every AI use case,” said Dr. Stephen Drew, Chief Artificial Intelligence Officer at RNL. “As a leader in higher education services, our university partners expect us to provide trustworthy systems, and Credo AI is a significant part of fulfilling that expectation.”

The Credo AI Governance Platform is the centralized repository for organizations to track and manage AI risk and compliance, and, as a Credo AI customer, RNL is now able to bring all of their existing data and evidence into governance and deploy its new RNL Edge AI solutions safely, compliantly and at scale for their university partners.

Credo AI serves a global customer base of Global 2000 organizations in financial services, insurance, healthcare and public sector, higher education, among other industries. These organizations are investing in AI to drive revenue and productivity while managing AI risks and ensuring compliance at scale. For more information about Credo AI’s industry-leading approach to AI governance, please visit credo.ai.

About Credo AI

Credo AI is on a mission to empower organizations to responsibly build, adopt, procure, and use AI at scale. Credo AI’s pioneering AI Governance, Risk Management and Compliance platform helps organizations measure, monitor and manage AI risks, while ensuring compliance with emerging global regulations and standards, like the EU AI Act, NIST, and ISO. Credo AI keeps humans in control of AI, for better business and society. Founded in 2020, Credo AI has been recognized as a Fast Company’s Most Innovative AI Companies of 2024, Fast Companies Next Big Thing in Tech 2023, CB Insights AI 100, CB Insights Most Promising Startup, Technology Pioneer by the World Economic Forum, and a top Intelligent App 40 by Madrona, Goldman Sachs, Microsoft and Pitchbook. To learn more, visit: credo.ai or follow us on LinkedIn.

About RNL

Ruffalo Noel Levitz (RNL) is a leading provider of higher education enrollment management, AI, student success, and fundraising solutions. RNL’s solutions bring together technology, analytics, strategic expertise, and omnichannel communications and give thousands of institutions everything they need to reach their goals—from marketing and recruiting students and engaging donors to responsibly built AI solutions for the whole campus. For decades, colleges and nonprofit organizations have turned to RNL to enroll the students they want, help more students graduate and succeed, and build lifelong relationships with donors. RNL’s financial aid solutions have helped institutions manage $3.5B in financial aid. Learn more at: rnledge.ai.

 

 

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