August 12, 2024 — In a recent article published by Information Week, Dr. Stephen Drew, Chief AI Officer at RNL, provides valuable insights into the ongoing challenges of AI auditing and the notorious blackbox problem. The piece delves into the difficulties organizations face when trying to understand and audit AI systems that operate in a “blackbox” manner, where the decision-making processes are not transparent.
Dr. Drew emphasizes the importance of transparency in AI, noting, “Traditional machine learning models, like linear regression and decision trees, are easier to audit and explain due to their transparency. In contrast, large language models (LLMs) using neural networks are more opaque, making it challenging to trace and understand their decision-making processes.” He argues for the use of simpler, more explainable AI architectures to avoid the pitfalls of complex and opaque models, which can pose significant financial, reputational, and legal risks.
The article also highlights the broader industry efforts to address these challenges, including various auditing methods and standards. Dr. Drew’s comments underscore RNL’s commitment to developing AI solutions that are not only effective but also understandable and transparent. For a comprehensive look at the issues and solutions surrounding auditable AI, read the full article here.
About RNL:
Ruffalo Noel Levitz (RNL) is a leading provider of higher education enrollment management, student success, and fundraising solutions. RNL’s solutions bring together technology, analytics, strategic expertise, and omnichannel communications and give thousands of institutions everything they need to reach their goals—from marketing and recruiting students to engaging donors. For decades, colleges and nonprofit organizations have turned to RNL to enroll the students they want, help more students graduate and succeed, and build lifelong relationships with donors. RNL’s financial aid solutions have helped institutions manage $3.5B in financial aid. Learn more at: https://www.ruffalonl.com/about-ruffalo-noel-levitz/.
Media Contact:
Danielle Dougan for RNL
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